Do you ship internationally?
Blackstock & Weber offers our customers quick and easy international shipping. Rates are not inclusive of all duties, tariffs and local taxes. We work closely with our shipping partners to minimize any potential custom delays for our international customers. B&W occasionally offers promotional free shipping to international customers. To be notified about such promotions by e-mail, please sign up in the lower left hand corner of this page.
How long will it take to receive my order?
Once your order is placed, please allow up to 1-3 business days for your order to be shipped (unless it is a pre-order or made to order style). Once shipped, the order will arrive in 2-5 days depending on location.
Do you accept returns?
We accept returns and exchanges within 14 days of the receipt of your product. If you need to exchange or return your order, please let us know within 14 days. Requests after that time will be denied.
Just email firstname.lastname@example.org to get the ball rolling. Please allow up to 3 business days for the return to be processed from the date the shoes are received.
Blackstock & Weber does not accept any returns of socks, swimwear, underwear, books, vintage items, items marked Final Sale, collaborations, pre-ordered or custom product; nor do we accept returns on international orders. Returned merchandise without tags intact, worn, or received 14+ days after the original purchase date will not be accepted.
What’s my B&W shoe size?
Our footwear is made true to size. If you typically wear a size 9 in other boots and shoes, you can order a size 9 in Blackstock & Weber footwear.
If you have any specific questions, you can email us at email@example.com.